“synapse,” operated by Kosei Pharmaceutical Co., Ltd. is a website where you can search for information on medical drugs in Japan based on active ingredients and more. Upon registering as a member, you gain access to a platform where you can request quotes and place orders.

What kind of company is Kosei Pharmaceutical Co., Ltd.?

Kosei Pharmaceutical Co., Ltd. is a pharmaceutical wholesale company founded in Japan in 1952. For over 70 years, we have been supplying Japanese pharmaceuticals worldwide. We have business dealings with over 300 companies in approximately 50 countries around the world. For more details, please refer to our company information.

What can I do specifically on “synapse”?

You can search for information on medical drugs in Japan under various conditions. You can add products you wish to request quotes for to your wishlist and request quotes or place orders.

Can anyone use “synapse”?

“synapse” is a site exclusively for pharmaceutical wholesalers and healthcare professionals worldwide. Membership registration is free, and upon submission of a license related to pharmaceutical handling, you can request quotes and place orders.

How can I create an account on “synapse”?

You can create an account by clicking on “Sign up” on the screen and entering the necessary information.

How do I reset my password if I forget it?

If you forget your password on Synapse, please click on “Forgot your password?” to reset it. If you cannot receive the email containing the password reset link, please check your spam folder. If you still cannot receive the email, please contact us for assistance, and we will be happy to help.

Is there any documentation required for account approval?

No documentation is required when creating an account, but submission of a license is necessary for requesting quotes or placing orders.

How do I change the information registered with my account?

You can change most of the registered information, except for certain parts. Please visit the “My Account” page for details.

How do I search for pharmaceuticals on “synapse”?

You can search for pharmaceuticals not only by their product names or active ingredients, but also by categories or tags. If you cannot find the pharmaceutical you are looking for, please contact us.

How do I request a quotation?

1.Search for the pharmaceutical products you want to quote. Select your preferred packaging and add them to your “My List”. 2.You can add multiple pharmaceutical products you want to quote to your “My List”. 3.Enter the quantity of the pharmaceutical products you want to quote from your “My List”, add them to the quotation request list, and click “Request”. 4.Select the currency and shipping address, and requesting the quotation will complete the process.

How can I place an order?

(1) The results of the requested quotes will be displayed. (2) Select the items you wish to order from among them and move them to the cart. (3) Input the quantity for each item in the cart. Once you have confirmed the shipping address, review the order details on the confirmation screen and proceed to place the order.

Is it possible to communicate with a representative?

Yes. “synapse” comes with a messaging feature for each quote and order. It allows for communication regarding PIs, invoices, and products. The time spent searching for history in the email inbox is now eliminated.

Is it possible to reorder items previously ordered?

Yes, it is possible to reorder items ordered within the past 3 months. However, depending on the availability of the items, immediate fulfillment may not always be feasible.

What is the basis of quotes?

The quote will be based on Ex Works.

What are the payment method?

We only accept payment via bank transfer in advance.

The product requires temperature control between 2-8°C. Is there a solution?

Yes, we can provide temperature-controlled boxes. Please inquire for more details.

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How to use & FAQ

How to use

Search for pharmaceuticals

You can search for the pharmaceutical by active ingredient, etc.

Add to My List

Please add the pharmaceuticals you want an estimate for to my list.

Request for Quotation

When you send a quote request, we will receive a response within 2 business days.

Order

After getting the quotation, you can purchase the goods.

The three methods for searching in “synapse”
that you can use are as follows:

Search by Drug Name

Enter the drug name in the search box on the “synapse” homepage.
Suggestions will be displayed, and you can choose from them.

Search by Therapeutic

In “synapse”, you can narrow down drugs by therapeutic category. Click on "Search with Therapeutic Categories" at the top of the homepage and select the relevant therapeutic category.

Search by Active Ingredient

If you want to narrow down drugs by active ingredient, click on "Search With Ingredients" at the top of the homepage.

Utilize these methods to effectively search for the necessary information in “synapse”.

Get Started

FAQ

About synapse

: “synapse,” operated by Kosei Pharmaceutical Co., Ltd. is a website where you can search for information on medical drugs in Japan based on active ingredients and more. Upon registering as a member, you gain access to a platform where you can request quotes and place orders.

: Kosei Pharmaceutical Co., Ltd. is a pharmaceutical wholesale company founded in Japan in 1952. For over 70 years, we have been supplying Japanese pharmaceuticals worldwide. We have business dealings with over 300 companies in approximately 50 countries around the world. For more details, please refer to our company information.

: You can search for information on medical drugs in Japan under various conditions. You can add products you wish to request quotes for to your wishlist and request quotes or place orders.

: “synapse” is a site exclusively for pharmaceutical wholesalers and healthcare professionals worldwide. Membership registration is free, and upon submission of a license related to pharmaceutical handling, you can request quotes and place orders.

Account Details

: You can create an account by clicking on “Sign up” on the screen and entering the necessary information.

: If you forget your password on Synapse, please click on “Forgot your password?” to reset it. If you cannot receive the email containing the password reset link, please check your spam folder. If you still cannot receive the email, please contact us for assistance, and we will be happy to help.

: No documentation is required when creating an account, but submission of a license is necessary for requesting quotes or placing orders.

: You can change most of the registered information, except for certain parts. Please visit the “My Account” page for details.

How to Use

: You can search for pharmaceuticals not only by their product names or active ingredients, but also by categories or tags. If you cannot find the pharmaceutical you are looking for, please .

: 1.Search for the pharmaceutical products you want to quote. Select your preferred packaging and add them to your “My List”.
2.You can add multiple pharmaceutical products you want to quote to your “My List”.
3.Enter the quantity of the pharmaceutical products you want to quote from your “My List”, add them to the quotation request list, and click “Request”.
4.Select the currency and shipping address, and requesting the quotation will complete the process.

: (1) The results of the requested quotes will be displayed.
(2) Select the items you wish to order from among them and move them to the cart.
(3) Input the quantity for each item in the cart. Once you have confirmed the shipping address, review the order details on the confirmation screen and proceed to place the order.

: Yes. “synapse” comes with a messaging feature for each quote and order. It allows for communication regarding PIs, invoices, and products. The time spent searching for history in the email inbox is now eliminated.

: Yes, it is possible to reorder items ordered within the past 3 months. However, depending on the availability of the items, immediate fulfillment may not always be feasible.